General conditions of use

The aim of the present General Conditions of Use (hereafter referred to as “GCU”) is to stipulate the contractual conditions of access, use and supply of the products and services provided by Reporters sans Frontières (RSF), known in English as Reporters Without Borders (RWB), especially those accessed through its website, www.rsf.org. The use of any of the services offered by RWB requires full acceptance of the


The www.rsf.org website is published by Reporters sans Frontières (Reporters Without Borders), a non-profit organization registered in France under the Law of 1901. The address of its headquarters is CS 90247, 75083 PARIS CEDEX 02. In the event of any questions, requests or complaints, you can contact the publisher by email at [email protected], by telephone at 0033 1 44 83 84 84 or by post at Reporters Without Borders, CS 90247, 75083 PARIS CEDEX 02


Christophe Deloire

Legal responsability

The www.rsf.org site is hosted by Claranet SAS Headquartered at 18-20, rue du Faubourg du Temple 75011 Paris. The server and its data are subject to French laws.


User: The user is any person who uses the site or any of the services offered on the site.

Intellectual property

All the text, comments, works, illustrations and images reproduced or represented on the RWB website are protected worldwide by intellectual property rights, including copyright. Any total or partial reproduction or representation of the RWB site or elements thereof is strictly forbidden without RWB’s explicit prior consent. Any withdrawal or any re-use by means of permanent or temporary transfer of all or part of the content of any data on this site, by any means or in any form, is strictly forbidden. Reporters Without Borders, Reporters sans Frontières and RSF are registered trademarks and any use, reproduction or dissemination of these trademarks is strictly forbidden without RWB’s explicit prior consent.

Registration and use of personal data

If the user supports RWB’s activities, he or she can, through the www.rsf.org site:

  • join RWB
  • make a donation
  • subscribe to the RWB newsletter,
  • known as the “newsletter de RSF” make online purchases

To do any of these things, the user provides the following information:

  • surname and first name (or pseudonym for petitions)
  • email address (confirmation is sent to a valid address, which is not made public)
  • telephone number (not compulsory)

and other information the user considers relevant payment method details for online payment or purchases (all bank transactions are secured and encrypted). RWB does not keep any of the user’s payment method details. Your personal data will not be sold or exchanged with third parties. The user can unsubscribe to the RWB newsletter at any time via a link provided by RWB.

Online purchases

The data registered by RWB constitutes proof of use of the services offered and acceptance of the relevant GCU, and proof of the transactions that have taken place. Subject to public policy regulations, RWB may at any time modify the GCU or modify, suspend or interrupt the services offered without any right of recourse on the part of the user, who undertakes to be aware of the GCU in effect at the time when he or she uses services offered. RWB cannot be held responsible for any difficulties encountered by the user in transmitting data, including in case of Internet connection problems, IT equipment problems, or an inappropriate software environment.

Online pricing

Prices are indicated in euros and normally include all taxes but not processing and shipping charges, which are specified when the order is placed. When products are delivered or services are provided outside the European Union and French Overseas Departments and Territories, the price does not include taxes, and customs duties or other local taxes or import duties of any kind must be paid solely by the user, under his or her full and entire responsibility. Prices displayed can be changed at any time by RWB without any right of recourse on the part of the user, except as regards invoices issued when orders are confirmed.

Conditions of purchase and right of return

Products remain RWB’s sole property until the price, including taxes and processing and shipping charges, has been paid in full. RWB reserves the right to refuse or cancel any order coming from a user with whom there is a payment dispute, without the user being able to demand any compensation on any grounds whatsoever. The user must inform the shipper about any special conditions as regards receipt of the product at the time of delivery, specifying these conditions on the delivery form. A non-business or non-professional user has the right to return a product within seven days of receiving it. The purchase price and shipping costs will be reimbursed, but the user is responsible for the costs of returning the product. Products must be returned in their original packing and condition so that they can be sold again as new. The user does not have the right to rescind the purchase of online services, personalized products, musical, audiovisual or video recordings, or software. Reimbursement will be made within 60 days of the date on which the right was exercised. The amount to be reimbursed will be credited to the user’s bank account, or a cheque made out in the client’s name will be sent to the shipping address.

Personal data and right to rectify

The personal data of a user required for the processing of orders and commercial transactions can be given to third parties participating in such processing. Personal data is kept for security purposes, in order to comply with legal and regulatory obligations, to allow us to transmit RWB news and information about RWB’s activities, to improve and personalize the products and services we offer, and to request funding support for RWB’s projects. Under the law of 6 January 1978, a user has the right to access, rectify and object to the personal data which relate to him/her and which is being kept by RWB. A request to exercise the right must be signed and accompanied by the photocopy of an identity document bearing the user’s signature. RWB undertakes that the collection and handling of personal data on this website is carried out in accordance with French Law No. 78-17 of 6 January 1978 on information technology, electronic files and civil liberties, known as the Law on “Informatique et Libertés.” In this regard, a declaration about the www.rsf.org website with the number 1541821 v 0 is made to the National Commission for Information Technology and Civil Liberties (CNIL). Every user who has placed information concerning him or herself on the www.rsf.org site has the right to object to the information (under article 38 of the law), to access it (articles 39, 41 and 42 of the law) and to rectify it (article 40 of the law). To exercise this right, the user should send an email to [email protected] or a letter to RWB headquarters (CS 90247, 75083 PARIS CEDEX 02). In this email or letter, the user should give his or her name or the name of his or her company or organization, and his or her physical or electronic address. The requested data or change will be provided within a reasonable period after receipt of the request.

Limitation of liability

The services supplied by RWB comply with French law. RWB cannot be held responsible for non-compliance with laws in the country where the product is delivered or the service is provided. The user is solely responsible for complying with the legislation of the country of delivery. RWB cannot be held responsible for the performance or changes in the services it offers when they are due to the quality of the Internet connection or to technical constraints. Subject to public policy regulations, RWB cannot be held responsible for any direct or indirect harm or damage, including loss of profit, clientele or data or any other loss of intangible goods, loss of earnings or any other loss or harm which may result from use of the site or the impossibility of accessing it, even if RWB has been told of the possibility of such harm or damage. The www.rsf.org site contains hypertext links to external sites over which RWB has no control. The existence of a www.rsf.org link to another site does not constitute approval of that site or its content. RWB cannot be held responsible for external content. RWB does not guarantee the availability of these sites and cannot be held responsible for the content distributed on these sites or for the consequences of its use by the user.


The RWB website may use cookies for the purpose of registering access and use of RWB’s online services and with the aim of improving personalized service.

Force majeure

RWB cannot be held responsible in the event of force majeure or any circumstance beyond its control.

Applicable law and juridisction

The legal regulations applicable to the website’s content and to the transmission of data to and from the website are determined by French law. In the event of any dispute that cannot be settled out of court, the courts that come under the Paris appeal court have exclusive jurisdiction. If one of more of the GCU’s clauses are held to be invalid, or are deemed to be invalid under a law or regulation or as a result of a final decision by a competent court, all the other clauses retain their full force and effect.